Big Commerce has opted for a service package via GetSatisfaction and apparently that's where all our beloved support folks are spending their time, and not with the customers who helped fund their bigcommerce project.. How quaint...
Anyway, vaguely amusing but it's all broken...
The page is looping like crazy and isn't displaying successfully, probably thanks to someone messing up the htaccess redirect, but hard to say...NEW! Get help and share ideas with the BigCommerce team and store owners like you at our new GetSatisfaction page!